Terms and Conditions ​

Voilà Maison is responsible for the protection of the personal data provided to us by users, customers, or visitors.

The collection of personal data may be done directly (when we request your data) or indirectly (through access to our website). In both cases, we are committed to using the data solely for the purposes described in this Privacy Statement and to ensuring its rigorous protection.

This Privacy Statement sets out the purposes of data processing in the context of the Voilà Maison website, the use of cookies, and how you can exercise your rights regarding your personal information.

We collect and process personal data for the following purposes:

  • Communicating new services or campaigns that may be relevant;

  • Direct contact in case of changes to our services or the website’s operation;

  • Developing internal statistics and improving the digital experience.

All voluntarily provided data will be integrated into Voilà Maison’s database, in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) and other applicable legislation. The information collected is confidential, intended for electronic processing, and will not be shared with third parties, either

Privacy Policy

Voilà Maison is committed to protecting the privacy and personal data of its customers, users, and visitors. This Privacy Policy describes how we collect, use, store, and protect your information.

1. Data Controller

Voilà Maison is the entity responsible for processing personal data collected through its website, social media, contact forms, or other commercial interactions.

2. Purpose of Data Collection

The personal data collected is used exclusively to:

  • Respond to contact requests and inquiries;
  • Process orders or requested services;
  • Send commercial communications, campaigns, and news (with consent);
  • Improve the website browsing experience and analyse usage statistics.

3. Categories of Data Collected

We may collect data such as: name, email address, telephone number, address, billing information, consumer preferences, and browsing information (cookies, IP address, approximate location).

4. Legal Basis for Processing

The legal basis for processing data relies on:

  • The consent of the data subject;
  • The performance of a contract or pre-contractual steps;
  • Compliance with legal obligations;
  • The legitimate interest of Voilà Maison, namely for institutional communications and security.

5. Sharing Data with Third Parties

Voilà Maison does not share your data with third parties, except where legally required or with trusted partners strictly necessary for the fulfilment of services (e.g., couriers, email marketing platforms, or invoicing systems), always ensuring that these partners comply with the GDPR.

6. Data Retention

Personal data is retained only for the period strictly necessary for the purpose for which it is intended, and may be kept for defined legal periods or for the duration of the commercial relationship.

7. Rights of the Data Subject

Under current legislation, the data subject has the right to:

  • Access, rectify, or erase their data;
  • Restrict or object to processing;
  • Data portability;
  • Withdraw consent at any time, where applicable;
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

8. Information Security

Voilà Maison implements appropriate technical and organisational measures to protect personal data against loss, unauthorised access, disclosure, alteration, or destruction.

9. Cookies

This website may use cookies to improve navigation, personalise content, and analyse traffic. The user can configure their preferences in their browser or refuse the use of non-essential cookies.

10. Changes to the Policy

Voilà Maison reserves the right to update this Privacy Policy whenever necessary. The most recent version will always be available on the website.

 

Zyrgon Portugal, Unipessoal Limitada
NIF: 513 373 853

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